Shipping policy

At TCG Flip, we aim to make the shipping process straightforward and reliable. Below you’ll find information about processing times, delivery estimates, tracking, and situations that may affect your shipment.

Before Your Order Ships

After payment is successfully completed, orders generally require 1–3 business days for processing.

Orders may not be processed on weekends or public holidays.

Delivery Estimates

Once your order has been dispatched, the estimated delivery timeframe is:

Domestic U.S. Orders: 7–10 business days

International Orders: 11–15 business days

These are estimated timeframes only and do not represent guaranteed delivery dates.

Shipment Tracking

If tracking is available for your shipment, tracking details will be provided once the order has been dispatched.

Carrier tracking may take some time to show movement after the package has entered the carrier's network.

Make Sure Your Address Is Correct

Customers are responsible for entering a complete and accurate shipping address during checkout.

If you discover an error, contact us immediately. We will do our best to assist, but an address change cannot be guaranteed once an order has entered processing or been shipped.

When Delays Happen

Delivery can occasionally take longer than expected because of circumstances outside our control, including:

  • Shipping carrier delays

  • Severe weather

  • Public holidays

  • Customs inspections or clearance

  • Transportation disruptions

  • Incorrect or incomplete address information

TCG Flip is not responsible for delays resulting from circumstances beyond our reasonable control.

Packages That Appear Lost

If your order has exceeded the estimated delivery timeframe, please contact us with your order number and relevant shipping information.

If tracking indicates that your package was delivered, please first check with household members, neighbors, and the carrier before contacting us.

Damaged Deliveries

If a package arrives damaged, please contact us promptly.

Send your order number together with clear photographs of the package and the affected product. We will review the information and determine the appropriate next step.

International Shipping

Customers receiving international shipments may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are determined by the destination country's authorities and are not controlled by TCG Flip.

Get in Touch

For shipping questions or help with an order, contact:

TCG Flip
Email: team@tcgflip.shop
Address: 1128 Glen Park Dr, Dallas, TX 75241, United States