Q: Are all card games and puzzles on TCG Flip 100% authentic? A: Absolutely! We source our entire inventory directly from authorized, verified distributors to guarantee that every card, booster pack, and puzzle you receive is genuine.
Q: Where is TCG Flip located and where do you ship from? A: We operate out of our distribution hub located at 1128 Glen Park Dr, Dallas, TX 75241. All orders are packed and dispatched directly from our Texas facility.
Q: How long does shipping take? A:
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Domestic Shipping: Standard US delivery takes 7 to 10 days.
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International Shipping: International delivery typically takes 11 to 15 days.
Q: How can I use my discount code? A: You can easily apply promotional codes like FLIP10 directly at the checkout screen to instantly get your discount applied to your order.
Q: What should I do if my package arrives damaged? A: We take extreme care with our collector-grade packaging, but if anything goes wrong during transit, please take photos of the package and reach out to us immediately at team@tcgflip.shop.